1. About Inkjet Printer/Scanner/Fax Extended Survey Program

If you installed the Inkjet Printer/Scanner/Fax Extended Survey Program upon installing software from the Setup CD-ROM or the web page, a confirmation screen for sending the usage status of the scanner and applications appears every month for approximately 10 years.

Read the descriptions in the displayed screen and select one of the options below.

Canon

This entry has information about the startup entry named PIXMA Extended Survey Program that points to the IJPLMSVC.EXE file. This program does not need to automatically start. Please visit this. Place the Canon Inkjet Printer/Scanner/Fax Extended Survey Program.app file into the Trash. Page 114 To display the confirmation screen every time the printer usage information is sent or to resume surveying, follow the procedure below. The ijplmsvc.exe process is also known as PIXMA Extended Servey Program Service or, as the case may be, Inkjet Printer/Scanner/Fax Extended Survey Program Service and is a part of PIXMA Extended Survey Program or, as the case may be, Canon Inkjet Printer/Scanner/Fax Extended. Canon Laser Printer/Scanner/Fax Extended Survey Program is a program developed by Canon. The most used version is 1.0.198.10000, with over 98% of all installations currently using this version. Canon Laser Printer/Scanner/Fax Extended Survey Program is a Shareware software in the category Miscellaneous developed by Canon Inc. It was checked for updates 2,011 times by the users of our client application UpdateStar during the last month.

If you agree:

Click Agree and follow the on-screen instructions.Information will be sent via the Internet.Once the operation is completed, from the next time, information will be sent automatically without displaying the confirmation screen.

Note

  • An Internet security warning screen may appear when sending information.
    In that case, make sure that the program name is 'IJPLMUI.exe' and allow to continue.
  • Deselect the Send automatically from the next time checkbox to open a confirmation screen before sending the usage status from the next time too.Refer to 'Changing the setting' to set to send information automatically.

Canon Printer Extended Survey Program

If you do not agree:

Click Do not agree.The confirmation screen closes.The usage status will not be sent this time.

After one month, the confirmation screen for sending the usage status opens again.

To uninstall the Inkjet Printer/Scanner/Fax Extended Survey Program:

To uninstall the Inkjet Printer/Scanner/Fax Extended Survey Program, click Uninstall and follow the on-screen instructions.

Canon Large Format Printer Extended Survey Program

Changing the setting:

Windows 8.1/Windows 8:

  1. Click the Settings charm > Control Panel > Programs > Programs and Features.

  2. Double-click the Canon Inkjet Printer/Scanner/Fax Extended Survey Program.

  3. When a confirmation appears, click Yes.

  4. When uninstallation is complete, click OK.

    Inkjet Printer/Scanner/Fax Extended Survey Program is deleted.

    Note

    • In Windows 8.1 and Windows 8, a confirmation/warning dialog box may appear when installing, uninstalling, or starting up software.
      This dialog box appears when administrative rights are required to perform a task.
      If you are logged on to an administrator account, follow the on-screen instructions.

Canon Printer Program Downloads

Windows 7/Windows Vista/Windows XP:

Canon Laser Printer/scanner/fax Extended Survey Program

  1. From the Start menu, select Control Panel > Uninstall a program (Windows XP: Add or Remove Programs).

    Note

    • In Windows 7 and Windows Vista, a confirmation/warning dialog box may appear when installing, uninstalling, or starting up software.
      This dialog box appears when administrative rights are required to perform a task.
      If you are logged on to an administrator account, follow the on-screen instructions.
  2. Select Canon Inkjet Printer/Scanner/Fax Extended Survey Program.

  3. Select Change.

    Follow the on-screen instructions and select Yes to open a confirmation screen before sending the usage status from the next time.

    Select No to send the usage status automatically.

    Note

    • Select Uninstall (Windows XP: Remove) to delete the Inkjet Printer/Scanner/Fax Extended Survey Program.Follow the on-screen instructions to complete.