Firmware Upgrade for HP ProLiant DL380 G4 Servers version 4.02. Now you should be on the download page. Go to the 'Firmware' category. Click the name of the. We have an HP Proliant DL380 G4 Server that needs a firmware update on its Smart Array 6i storage controller. Following the documentation, I've downloaded the firmware update file cp009357, but it does not seem to be the correct one. Latest HP ILO firmwares. Here you can download the most recent HP iLO. I dont get it my iLO2 wont update to the latest firmware HP ML310 G4. It worked like charm.I was a little concerned because i have a ilo2 on a proliant dl380 g5 and not g6 but worked perfect with the latest version(2.30)!Now ilo2 works very well on Windows. Firmware updates for HP DL380 G5 I'm new to HP servers. I bought 3 HP Proliant DL380 G5 servers at a really good price but I'm having a lot of trouble getting them to load Windows 2003 Server Enterprise.

This is a multi-part question so please bear with me.... I'm new to HP servers.
Proliant I bought 3 HP Proliant DL380 G5 servers at a really good price but I'm having a lot of trouble getting them to load Windows 2003 Server Enterprise. I started out using HP Smart Start Cd version 8.70B but received an error 'file $win_nt$. bt halaacpi.dll' and installation would stop. After searching I found out that Smart Start 8.70B had some issues with 2003 Server and I needed to download the 8.60 version.
I downloaded 8.60 and started loading the server. This time it got to the point where it spit the CD out and rebooted in to Windows setup. After just a few minutes I get the 'Blue Screen of Death' saying something about 'Driver-IRQL-NOT-LESS_OR_EQUAL' HPCISSs2.sys. When I look up this error I'm told I need a different driver but that I need to update the firmware of the P400 RAID controller.
I go the HP site and look for the firmware driver and I find it but from what I can tell it requires Windows to load it. Well, if I could get windows to load I wouldn't need it.
Anyway, is there a way to update the firmware on the HP DL380 G5 without being in windows? If so can someone give me step-by-step instructions on how to do it? I'm not the sharpest tool in the shed so it needs to be the 'Firmware update for Dummy's' version of the instructions.
Also, Is there an easier way to get window server on these crazy machines?
Thanks,
Tony
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Product description

The world's best selling server just got better; the new ProLiant DL380 G4 delivers on its history of design excellence with enterprise-class uptime and manageability, proven two-way Intel Xeon performance, and 2U density for a variety of rack deployments and applications.

Product features

CAUTION: THIS PRODUCT HAS BEEN IDENTIFIED AS A HIGH RISK MODEL FOR NO FAULT FOUND WITH HARD DRIVES AND MEMORY MODULES. PARTS MUST NOT BE ORDERED WITHOUT DOING APPROPRIATE DIAGNOSIS! SEE THE ORDERING LINKS BELOW.
NOTE: For the Standard Features shipped in the 'Factory Integrated Models', please see the 'Configuration Information - Factory Integrated Models' section.
Specification
Processors
Dual-core procesors:
  • Dual-core Intel Xeon 2.8 GHz/800MHz -2x2M L2 cache processor
Single-core processors:
  • Intel Xeon Processor 3.8 GHz/800MHz -2MB L2 cache processor
  • Intel Xeon Processor 3.6 GHz/800MHz -2MB L2 cache processor
  • Intel Xeon Processor 3.6 GHz/800MHz -1MB L2 cache processor
  • Intel Xeon Processor 3.4 GHz/800MHz -2MB L2 cache processor
  • Intel Xeon Processor 3.4 GHz/800MHz -1MB L2 cache processor
  • Intel Xeon Processor 3.2 GHz/800MHz -2MB L2 cache processor
  • Intel Xeon Processor 3.2 GHz/800MHz -1MB L2 cache processor
  • Intel Xeon Processor 3.0 GHz/800MHz -2MB L2 cache processor
  • Intel Xeon Processor 3.0 GHz/800MHz -2MB L2 cache, Low Voltage processor
  • Intel Xeon Processor 2.8 GHz/800MHz -2MB L2 cache processor
Cache Memory
  • 1MB Level 2 cache
  • 2MB Level 2 cache
  • 2 x 2MB Level 2 cache (Dual-core Models)
800 MHz Front Side Bus
Upgradeable to dual processing
Intel E7520 Chipset
NOTE: For more information regarding Intel chipsets, please see the following URL:http://www.intel.com/products/server/chipsets/ .
Memory
Click here for memory ordering information .
PC2-3200R 400 MHz DDR2
1GB (2 x 512 MB)
2GB (2 x 1024 MB)
12GB
Embedded NC7782 PCI-X Gigabit Server Adapter
Slot Number
Bus Number
Hot Plug
PCI-X Non Hot-Plug Riser Expansion Slots
1
10
no
2
6
no
3
6
no
PCI-X Hot Plug Riser (Optional)
1
10
no
2
6
yes
3
6
yes
PCI Express Non-Hot Plug Riser (Optional)
PCI Express x4
0
NA
PCI Express x4
0
NA
NOTE: x8 cards are supported but will run at x4 speeds.
NOTE: Default bus assignment. Inserting cards with PCI bridges may alter the actual bus assignment number.
NOTE: Slots are enumerated differently based on OS. MS OS's enumerate from lowest to highest Device ID by bus(starting with the lowest bus).
Smart Array 6i Controller (integrated on system board)
Smart Array P600 with 256 MB battery-backed write cache (SAS Models)
  • 1.44MB Diskette Drive (optional on some models)

  • 24x IDE CD-ROM (IDE DVD-ROM included on High performance models)

  • None Standard
    NOTE: The system can be operated in single channel or dual channel (2/4 split). SCSI configuration kit (364471-B21) is required for dual channel configurations.
1.8 TB
6 x 300GB with standard internal hot plug SCSI drive cage
1.168 TB
8 x 146GB with standard internal hot plug smallform factor SAS drive cage
  • Serial - One

  • Pointing Device (Mouse) - One

  • Graphics - One

  • Keyboard - One

  • External SCSI (VHDCI) - One

  • Network RJ-45 - Three (One for iLO)

  • USB - Three (one front, two back)

Integrated ATI RAGE XL Video Controller with 8 MB SDRAM Video Memory
Rack (2U), (3.5-inch)
  • ACPI 2.0 Compliant

  • PCI 2.2 Compliant

  • WOL Support

  • Microsoft Logo certifications

  • USB 2.0 Support

Integrated Lights Out (iLO) Standard Management:
  • Virtual Text Remote Console

  • Virtual Power Button Control

  • Dedicated & shared LAN Connectivity

  • Browser and command line access

  • Automatic IP Configuration via DHCP/DNS/WINS

  • Industry Standard 128-bit Secure Sockets Layer (SSL) and Secure Shell Security

  • IML and iLO Event Logging

  • Support for 12 user accounts with customizable access privilege

  • Integrated Lights Out Advanced Pack (optional)

  • Remote Insight Lights-Out Edition ll (optional)

  • HPE Systems Insight Manager

  • SmartStart

  • Redundant ROM

  • Remote Flash ROM

  • Management Agent

  • Integrated Management Log

  • Automatic Server Recovery (ASR)

  • Dynamic Sector Repairing (with Smart Array Controllers)

  • Drive Parameter Tracking (with Smart Array Controllers)

  • Hot Spare Boot
    NOTE: Upon the event of a failed processor or VRM in a multi-processing environment, the system will automatically reboot and use the remaining good processor(s).
  • Pre-Failure Warranty (covers processors, hard drives and memory)

One Lowline NEMA power cord and One Highline IEC Power cord ships standard
  • 575 Watt, CE Mark Compliant

  • Optional Hot Plug AC Redundant Power Supply

Five hot plug fans ship standard. Eight hot plug fans total supported internally for full redundancy
NOTE: The additional three fans are available via Redundant Fan Option Kit (PN 293048-B21).
The DL380 quick deploy rail system provides tool-free support for racks with square or round mounting holes(including Compaq/HP 7000, 9000, 10000 and HP series), with an adjustment range of 24 - 36 inches. The ambidextrous cable management arm can be mounted on either the left or right side for improved cable management.
NOTE: Cable management arm must be removed to access hot-plug power supplies when the cable management arm is mounted on the right.
DL380 G4 Telco Rack Kit:Support for all two-post Telco racks requires the use of the standard rack kit and an additional option kit from Rack Solutions. Click here to see www.racksolutions.com kit offerings .
HPE Factory Express gives you the flexibility to choose from a full menu of factory capabilities all in one manufacturing facility, in one process, with one touch giving user full control and access to HPE's World class manufacturing facility any time. This approach provides user the speed to deploy your IT needs, with total quality assurance, reliability, and predictability to lower total cost of ownership by letting HPE install, rack, and customize software and hardware options for user.
Three-year limited warranty, including hardware diagnostic support, pre-failure warranty (coverage of hard drives,memory and processors). The warranty is fully supported by HPE Services and a worldwide network of resellers and service providers. In addition 90-day's getting started software telephone support may be covered under the warranty or available for an additional fee. Enhancements to warranty services are available through HPE Care Pack services.
NOTE: Limited warranty includes three year parts, three year labor, three-year next business day on-site support
From Web-based support…to remote diagnostic tools that help decrease downtime…to dedicated onsite service, HPE and its service partners provide 'as-you-need-it' access to ProLiant-specific knowledge and skills no other vendor can match.
Care Pack services provide a range of life cycle support options that let user choose the service levels that meet business requirements, from basic to mission-critical.A full range of HPE Care Pack hardware and software services are available including:
  • Installation and Start up services helps user get ProLiant servers deployed rapidly

  • Education courses provide industry leading training for IT professionals

  • Support services for fast, efficient resolution of hardware and software issues

  • Extending onsite hardware warranty coverage from next business day to same business day 13 hours, five day or 24 hours, seven days call window with options including four-hour response or six-hour Call To Repair

  • Comprehensive range of software technical support for Microsoft, Linux, ProLiant Essentials and VMWare based IT solutions helping to deliver high level of application availability. Response times range from 30 mins for critical problems to two hours.

  • System Management, Performance Services and Mission Critical Support Solution

HPE Care Pack Services include HPE branded hardware options qualified for the server, purchased at the same time or afterwards, internal to the enclosure, as well as 22 inches and smaller external monitors and tower UPS options up to 3KVA. 22 inches and smaller external monitors will be covered at the same service level and coverage period as the server. For servers or storage systems installed within a rack, service also covers all HPE qualified rack options installed within the same rack.
NOTE: For more information on HPE Care Pack services, contact any of our worldwide sales offices or resellers or visit our worldwide Web site on the internet at: Click here to access HPE Care Pack Central.
NOTE: For more information on Software Support offers contact any of our worldwide sales offices or resellers or visit our worldwide Web site on the internet at: Click here to access Software Support.
NOTE:Click here to access ProLiant Essentials Foundation Pack.
NOTE: For more information on HPE training offers contact any of our worldwide sales offices or resellers or visit our worldwide Web site on the internet at: Click here to access HPE Education services.
NOTE:Click here regarding worldwide limited warranty and technical support.

Software overview

ProLiant Essentials Foundation Pack Software
Description
HPE's new HPE Systems Insight Manager (HP SIM) helps maximize system uptime and performance and reduce system maintenance costs by providing proactive notification of problems before those problems result in unplanned downtime or reduced productivity. HPE SIM are both easy to set up work with the Insight Management Agents, integrated Light-Out and Remote Insight Light-Outs Edition, and Version Control Agents to deliver robust fault, configuration, and asset management as well as remote administration. With HPE SIM customers will also be able to take advantage of role-based security; the ability to manage ProLiant, Integrity, and HP 9000 systems; and plug-ins for storage, client, printer, and power management as well as server rapid deployment, performance management, and workload management. Click here to visit HPE Systems Insight Manager.
SmartStart is a tool that simplifies server setup, providing a rapid way to deploy reliable and consistent server configurations. Click here to access HPE SmartStart CD.
SmartStart version supported (minimum): SmartStart 7.10
The Management Agents form the foundation for HP's Intelligent Manageability strategy. They provide direct, browser-based access to in-depth instrumentation built into HPE servers, workstations, desktops, and portables, and send alerts to HPE Systems Insight Manager and other enterprise management applications in case of subsystem or environmental failures. Click here to access Servers Management.
Subscriber's Choice Driver and Support Alerts/Notifications is a web-based email subscription service that provides automatic delivery of software and driver change notifications for ProLiant products. Sign up at Click here to access Get connected with updates from HPE and customize your profile to receive various new alerts as they become available,on a weekly or monthly basis.
ROMPaq, support software,and configuration utilities
The latest software, drivers, and firmware fully optimized and tested for the ProLiant server and options available in SmartStart or downloadable from Software and Drivers download pages Click here to access the Hewlett Packard Enterprise website.
The most advanced configuration analysis, reporting and troubleshooting utilities used by HPE and at fingertips, available in SmartStart.
Optional software offerings that selectively extend the functionality of an Adaptive Infrastructure to address specific business problems and needs:
  • Rapid Deployment Pack - an automated solution for multi-server deployment and provisioning, enabling companies to quickly and easily adapt to changing business demands.

  • Workload Management Pack - provides easier management of complex environments, improving overall server utilization and enabling Windows 2000 customers for the first time to confidently deploy multiple applications on a single multi processor ProLiant Server.

  • Integrated Lights-Out Advanced Pack - upgrades the Integrated Lights-Out processor to full virtual presence and control with graphical console and virtual media.

  • Recovery Server Option Pack - entry-level high availability software that will provide reliable protection and increased uptime against server hardware and operating system failures.

  • Performance Management Pack - a performance management solution that identifies and explains hardware performance bottlenecks on ProLiant servers and attached options enabling users to better utilize their valuable resources.

NOTE: Flexible and volume quantity license kits are available for ProLiant Essentials Value Packs. Click here to access ProLiant Essentials Foundation Pack or the various ProLiant Essentials Value Pack product QuickSpecs for more information.
Operating System Support
Description
  • Microsoft Windows Server 2000

  • Microsoft Windows Server 2003

  • Novell NetWare

  • LINUX (Red Hat, SuSE)

  • SCO UnixWare, OpenServer

  • VMware Virtualization Software
NOTE: For more complete and up-to-date information on how to buy server operating systems from HPE,

Click here to access the Server Operating Systems and Virtualisation Software website.

NOTE:Click here for complete and up-to-date listing of supported OSs and versions.
NOTE:Click here for more complete and up-to-date information on Linux support.

Link to product specification

Click here to view the specifications page for the HPE ProLiant DL380 G4 Server .

Link to warranty information

Click here to check the warranty status.

Click here for worldwide limited warranty and technical support available.

Link to QuickSpecs

Information for this Overview is taken from the product QuickSpecs. To access the complete QuickSpecs for this product, select the desired link from the following list:
  • Click here to view the HPE ProLiant DL380 G4 Server QuickSpecs Worldwide in html format.

  • Click here to view the HPE ProLiant DL380 G4 Server QuickSpecs Worldwide in pdf format.

  • Click here to see the QuickSpecs homepage, which provides access to the QuickSpecs for other regions/countries.

Disclaimer : One or more of the links above will take you outside the Hewlett-Packard Enterprise web site, HPE does not control and is not responsible for information outside of the HPE web site.

Legal Disclaimer: Products sold prior to the November 1, 2015 separation of Hewlett-Packard Company into Hewlett Packard Enterprise Company and HP Inc. may have older product names and model numbers that differ from current models.

Hp Proliant Dl380

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