From Firmware version 9.0.0.4 onwards the printer will notify the user to clean the encoder strip when the printer detects that it is dirty. This new process must be initiated by the user, and the front panel will provide step-by-step instructions on how to clean the encoder strip.
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To start the procedure go to the Ink Menu and scroll down to select Clean Encoder Strip.
Once the process has started, the Front Panel will guide the customer on how to perform the cleaning procedure. Shown below are the screens from the Front Panel.
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- Cleaning the Encoder Strip From Firmware version 9.0.0.4 onwards the printer will notify the user to clean the encoder strip when the printer detects that it is dirty. This new process must be initiated by the user, and the front panel will provide step-by-step instructions on how to clean the encoder strip.
Hi, I have been asking this question around but did not have any luck resolving. Maybe I will have better luck this time. I have an old HP deskjet D1430 printer. Recently, the cartridges would sometimes zip extremely quickly and bang side to side when the printer starts up. I read that it could possibly be a dirty encoder strip, so I cleaned it up with a dry cloth but it did not help. There appears to be still some smear in the middle of the strip that wouldn't go away. Is the encoder strip supposed to be spotless? I was wondering if I can use a damp cloth to clean the encoder strip (would a bit of water damage the strip)? Are there other possible causes for the problem that I should look into? I know this is an outdated printer but I have used it for such a long time without any problems, that it is such a shame to toss it in the trash. any help would be appreciated. Thanks a bunch!
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There is a plastic encoder strip that runs the width of the printer. On the left side of the strip there is a metal plate that acts as a spring. Release the tension and unhook the strip.
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