Save up to $250 on your purchase of selected HP products when you trade in your old PC, notebook or monitor. Plus get an additional $50 trade-in value when you buy a qualifying accessory. It's fast and easy to get up to $300 off your next purchase. Use the selling tools, guides, and other information on this site to ensure your customers know how to use what they have to get what they want with the HP Trade-In Program. Upgrade to the latest technology and get cash back for your used and old equipment through the HP Trade-In Program.
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HP Customer Support
Let HP find my products
HP can identify most HP products and recommend possible solutions.
Find your serial number by locating the product label
The product information label contains your serial number and product number. You can find it either on the back of your laptop, inside the battery compartment or under the cover on the back of the laptop.
Find your serial number by locating the product label
The product information label contains your serial number and product number. Depending on your desktop model you can find it on the side, top, front or back of the computer. For All-in-One PCs you will find it on the back.
The product information label contains your serial number and product number. For almost all HP products, the product information label can be found from one of the following locations :
A label attached to the product (usually on the underside)
Laser etching on the surface of the product
Inside the battery compartment
A purchase invoice or receipt
Product packaging or shipping box
Documentation that came with the product
Examples of where to find your product information label
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HP's Virtual Agent can help troubleshoot issues with your PC or printer.
HP's Virtual Agent can help troubleshoot issues with your PC or printer.